Privacy Policy

PDMarketplace Privacy Policy

Last Updated: April 5, 2025

This Privacy Policy explains how PDMarketplace collects, uses, discloses, and protects your personal information when you use our website, pdmarketplace.10web.io, and related services (collectively, the “Services”). By using the Services, you consent to the practices described in this policy. If you do not agree, please do not use the Services.

1. Information We Collect
We collect the following types of information:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect:
    • Name
    • Email address
    • Payment information (e.g., credit card details, billing address)
    • Contact details (if provided for support or inquiries)
  • Vendor-Specific Information: If you register as a vendor, we may collect additional details such as tax identification numbers or other information required for payment processing and compliance.
  • Usage Data: We automatically collect information about your interactions with the Services, including:
    • Pages visited, products viewed, and search queries
    • IP address, browser type, device information, and operating system
    • Date and time of access, and referral URLs
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings (see Section 5).

2. How We Use Your Information
We use your information for the following purposes:

  • Service Delivery: To operate the Services, process orders, manage accounts, and provide customer support.
  • Personalization: To personalize your experience, such as recommending PDs based on your browsing history.
  • Communications: To send transactional emails (e.g., order confirmations, account updates) and, with your consent, marketing emails or newsletters about our products and services.
  • Analytics and Improvement: To analyze usage patterns, improve the Services, and develop new features.
  • Legal Compliance and Protection: To comply with legal obligations, enforce our terms, prevent fraud, and protect the rights, safety, and property of PDMarketplace, its users, or third parties.
  • Vendor Payments: For vendors, to process payments and comply with tax or regulatory requirements.

3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:

  • With Vendors: To fulfill orders, your name and email may be shared with the vendor whose PD you purchase, solely for order fulfillment and customer support purposes.
  • Service Providers: We share information with trusted third-party providers (e.g., payment processors like Stripe, email services, analytics providers like Google Analytics) to perform functions on our behalf. These providers are contractually obligated to protect your information and use it only for the services they provide.
  • Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to comply with legal processes (e.g., responding to subpoenas).
  • Business Transfers: If PDMarketplace is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.
  • Protection of Rights: We may share information to enforce our terms, prevent fraud, or protect the rights, safety, or property of PDMarketplace, its users, or others.

4. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption (e.g., SSL/TLS for data in transit), secure storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users as required by law.

5. Your Rights and Choices
You have the following rights regarding your personal information, subject to applicable laws:

  • Access and Correction: You can access and update your account information through your PDMarketplace account settings.
  • Deletion: You can request deletion of your personal information by emailing support@pdmarketplace.com. We will comply unless we have a legal obligation to retain the data (e.g., for tax purposes).
  • Opt-Out of Marketing: You can opt-out of marketing emails by clicking the “unsubscribe” link in any marketing email or emailing support@pdmarketplace.com. You cannot opt-out of transactional emails (e.g., order confirmations).
  • Cookies: You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Services.
  • GDPR Rights (EU Residents): If you are in the EU, you have the right to request access, rectification, erasure, restriction of processing, data portability, and to object to processing. Contact us at support@pdmarketplace.com to exercise these rights.
  • CCPA Rights (California Residents): If you are a California resident, you have the right to request disclosure of the categories of personal information collected, sold, or disclosed, and to request deletion of your data. We do not sell your personal information. Submit requests at support@pdmarketplace.com. We will not discriminate against you for exercising your CCPA rights.
  • Do Not Track: We do not currently respond to “Do Not Track” signals, as there is no universal standard for handling them.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. For example:

  • Account information is retained while your account is active and for a reasonable period thereafter (e.g., 1 year) to comply with tax laws.
  • Usage data may be retained for up to 3 years for analytics purposes.
  • After a deletion request, we may retain certain data as required by law (e.g., for tax or audit purposes).

7. International Data Transfers
PDMarketplace operates in the United States, and your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. These countries may have different data protection laws. We ensure such transfers comply with applicable laws (e.g., GDPR’s Standard Contractual Clauses for EU data) and implement safeguards to protect your information.

8. Children’s Privacy
The Services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children under these ages. If we learn that we have collected such information, we will delete it. If you believe a child has provided us with their information, contact us at support@pdmarketplace.com.

9. Third-Party Links
The Services may contain links to third-party websites (e.g., vendor profiles, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing your information.

10. Changes to This Privacy Policy
PDMarketplace reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a notice on the Services before the changes take effect. Your continued use of the Services after such changes constitutes your acceptance of the updated policy. If you do not agree, you may stop using the Services.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Email: support@pdmarketplace.com
  • Phone: [Your Phone Number]
    For GDPR purposes, PDMarketplace is the data controller. EU residents may also lodge a complaint with their local data protection authority.